The Grand Hotel, Swansea

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Key details

About the Hotel

Ivey Place, Swansea, United Kingdom, SA1 1NX

Perfect

8.0

8.2

/10

4.2

4.1

“The hotel is perfectly situated right in the bustling city center, with a plethora of bars and restaurants just steps away.”view full review

Location

The Grand Hotel is situated next to the train station in Swansea City Centre, making it a convenient base for exploring nearby attractions. Within a short distance, guests can discover Liberty Stadium, Swansea University, and the sandy beaches of the Gower Peninsula. Proximity to local shops and dining options enhances the overall experience for visitors.

Rooms

The hotel offers 53 en-suite bedrooms, including Classic Rooms, Deluxe Rooms, and King Suites equipped with outdoor hot tubs. Guests can select from various room configurations such as Double, Twin, and Triple Rooms, accommodating individual needs and group sizes. The King Suite features a private balcony with a hot tub, providing a distinctive experience in the city.

Dining

Dining options at The Grand Hotel include a newly renovated Bistro, serving a selection of meals throughout the day. Guests can enjoy a variety of dishes made with locally sourced ingredients, enhancing their culinary experience. The Bistro also features spaces for watching major sporting events on large screens.

Business Facilities

The Grand Hotel accommodates business travelers with large conference rooms and innovative conference equipment available. An adjacent train station ensures easy access to Swansea's business districts. The hotel's comfortable work areas and high-speed internet support productive stays.

Unique Selling Point

The standout feature of The Grand Hotel is its King Suite, offering the only outdoor hot tubs in Swansea. Guests seeking relaxation can unwind in this exclusive setting while enjoying panoramic views of the city. This unique amenity enhances the stay for those looking for luxurious experiences.

Highlights

Location: Located in the heart of Swansea

Rooms: King Suite with Hot Tub

Dining: The Bistro

Business: Large Conference Rooms

Unique: Swansea's only outdoor Hot Tubs

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

2 persons

16 m²

1 Double bed

Shower

Heating

room details

Classic Twin Room

2 persons

23 m²

2 Single beds

Shower

Heating

room details

Classic Triple Room

2 persons

26 m²

3 Single beds

Shower

Heating

room details

Classic Single Room

2 persons

16 m²

1 Single bed

Shower

Heating

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Conference Space

“The dedicated meeting room was excellently equipped with notepads and water for all attendees, ensuring a productive and organized conference.” view full review

Delicious Tapas

“The tapas options in the bar were excellent, leading us to dine in for two nights, enjoying a fantastic variety of flavors.” view full review

Spa-like Luxury

“The bathrooms featured a jacuzzi option and an abundance of high-quality amenities that added a luxurious touch to our stay.” view full review

Exquisite Suite Experience

“Staying in the penthouse suite was a delight, complete with a private hot tub and stunning views, making the night lovely.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Hiking
Cycling

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Ivey Place, Swansea, United Kingdom, SA1 1NX

Map view

Ivey Place, Swansea, United Kingdom, SA1 1NX

City landmarks

Museum

National Waterfront Museum

1.2 km

Park

The LC

1.0 km

Museum

Swansea Museum

1.0 km

Gallery

Dylan Thomas Centre

1.0 km

Botanical Garden

Plantasia Tropical Hothouse

790 m

Church

Cathedral Church of St Joseph

730 m

Gallery

Mission Gallery

1.2 km

Castle

Swansea Castle

1.9 km

Stadium

Liberty Stadium

2.0 km

Landmark

Swansea Marina

1.9 km

Church

The Collegiate & Parish Church of St. Mary's

640 m

Public Building

Brangwyn Hall

2.2 km

Landmark

Cygnet Distillery

720 m

Shopping Area

The Quadrant

770 m

Landmark

Museum Park

950 m

Landmark

Dylan Thomas Birth Place

2.0 km

Park

Cwmdonkin Park

2.7 km

Nearby

Gallery

Glynn Vivian Art Gallery

290 m

High Street

320 m

Square

Castle Square

500 m

Pobbles Bay

630 m

Welsh Coastal path

590 m

Prince of Wales Rd

Palace Theatre

300 m

Gallery

Elysium Gallery & Studios

110 m

New Oxford Building Oxford Street

Oxford Street

510 m

Casino

Grosvenor Casino Swansea

320 m

Whiteford National Nature Reserve

910 m

Mall

Parc Tawe Shopping Centre

350 m

Park

Bryn-y-Don Park

960 m

31 The Kingsway

Breakout Live Swansea

580 m

Restaurants

Jack's Kitchen

360 m

5-6 High Street Opposite Argos

The Mardy Inn Gorseinon Swansea

590 m

117 High Street

Cafe Continental

500 m

37 Castle Street

Greek Flavours By Alexanter

680 m

191 Llangyfelach Road Brynhyfryd

Kardomah

670 m

11 Portland Street

The Griffin

140 m

57-58 Wind Street Castle Square

Dough To Go

650 m

Oxford Street Bridgend

Ship Inn

870 m

98-99 Pentreguinea Road

Govinda's

690 m

8 Cradock Street

Getting around

City Centre

Swansea6 min · 500 m

Airports

Swansea (SWS)16 min · 10.6 km

Cardiff (CWL)101 min · 66.7 km

Bus

Bus stop11 min · 900 m

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 930 reviews

#7 of 23 hotels in Swansea based on Tripadvisor

Charles

United States, March 2025

8.8/10

The hotel offers a highly convenient location near the train station and shopping areas, making it easy to explore the surroundings. While the room I stayed in was small and needed some more attention to detail, the bed was incredibly comfortable, which made for a pleasant stay overall. The dining experiences for events are commendable, especially with their fantastic buffet offerings. However, some cleanliness issues in the room could be improved.

Rooms

7.0

The room was quite tiny but well-refurbished, although it could use a bit more attention in terms of cleanliness.

Service

9.0

The staff provided a warm welcome and were accommodating throughout our stay, ensuring we had what we needed.

Location

9.0

The location is excellent, just a short walk from the train station and near shops, which adds to the convenience.

Dining

10.0

The buffet for the event was amazing and highly praised by everyone, contributing significantly to the overall experience.

Facilities

9.0

The function rooms were well-equipped for events, enhancing their versatility.

Incredibly comfortable bed

Need for cleaner details

Charles

United States, January 2025

6.6/10

The hotel has a great location near the train station, making it convenient for travelers. While the rooms offer comfort, the cleanliness could use improvement, with some visible marks and maintenance issues. The dining experience had its highs and lows, with friendly staff but food that didn't meet expectations. Overall, it offers decent value, though not without its drawbacks.

Rooms

6.0

The rooms are comfortable but had some cleanliness issues, including smear marks on the walls and missing parts in the bathroom.

Service

7.0

The service staff were accommodating and pleasant, though responses could be slow at times.

Location

9.0

The location is very convenient, just across from the train station, which makes it easy to access.

Dining

5.0

The dining experience had mixed reviews; while some dishes were enjoyable, others were served cold and lacked proper condiments.

Facilities

6.0

Facilities seemed adequate, but some areas show signs of age and could benefit from maintenance.

John

United States, December 2024

5.8/10

This hotel has a decent location, being centrally situated close to restaurants and transport options. However, my experience was overshadowed by some cleanliness issues in the room and a dining experience that did not live up to expectations. While the staff service was commendable, the overall value for money left much to be desired given the price point.

Rooms

5.0

The rooms were not as clean as I expected, with issues like toothpaste stains on the mirror and cobwebs in the corners. The room felt cramped, which was disappointing given the hotel's grand branding.

Service

6.0

Service was a mixed experience. While the staff at breakfast were excellent, my initial inquiry about an item left in the room was handled poorly.

Location

9.0

The hotel is very centrally located, making it convenient for accessing the train station and nearby restaurants.

Dining

5.0

The meals were disappointing overall, especially breakfast, which didn't meet the expectations set by the hotel's reputation.

Facilities

5.0

Facilities could use improvement, especially in the cleanliness department and maintenance of amenities.

Jim

United States, October 2024

5.2/10

My stay at the hotel was quite frustrating overall. While I appreciated the comfortable beds and the delicious breakfast offerings, the room left a lot to be desired. We faced issues with cleanliness and maintenance, which severely impacted our experience. Although the hotel has friendly staff, my concerns about our accommodations were not adequately addressed, which I found disappointing.

Rooms

5.0

Unfortunately, the rooms were not clean upon arrival, with leftover items from previous guests and even broken glass on the bathroom floor. The balcony had issues too, leading to a disruptive experience during our stay.

Service

5.0

The staff was friendly and did their best to assist us, but the response to our complaints was lacking, which overshadowed their efforts.

Location

6.0

The hotel's location right across from the train station is convenient, but it also brought noise and a lack of safety that made me uneasy.

Dining

8.0

Breakfast was a highlight with a good range of options, which I really enjoyed. It definitely made mornings more pleasant.

Facilities

5.0

The amenities were okay, but the hot tub was not well maintained and detracted from the overall experience. Plus, the noise from the generator on our balcony was irritating.

Charles

United States, October 2024

9.0/10

I celebrated my 10-year wedding anniversary at this hotel, and it was truly a memorable experience! They surprised us with an upgrade to the King Suite, which was luxurious and beautifully set up for our stay. The service was fantastic, with thoughtful touches that made us feel special, such as complimentary cocktails and a lovely welcome gift. However, the area surrounding the hotel felt a bit run down, which slightly detracted from the overall ambiance.

Rooms

10.0

The King Suite was spacious and well-appointed, complete with a hot tub and lovely decor. It was a comfortable and romantic setting for our celebration.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure we had a great experience. They even arranged for room service at our desired time, and it arrived hot and perfectly prepared.

Location

7.0

While the hotel is not far from shops and attractions, the surrounding area felt a bit run down, which may affect some guests' experience.

Dining

9.0

The breakfast was delicious, with a full English breakfast that was one of the best I've ever had. It was expertly cooked and definitely worth trying.

Facilities

9.0

The facilities were great, especially the hot tub which was ready and waiting for us when we arrived, enhancing our stay immensely.