The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Conference Space
“The dedicated meeting room was excellently equipped with notepads and water for all attendees, ensuring a productive and organized conference.” view full review
Delicious Tapas
“The tapas options in the bar were excellent, leading us to dine in for two nights, enjoying a fantastic variety of flavors.” view full review
Spa-like Luxury
“The bathrooms featured a jacuzzi option and an abundance of high-quality amenities that added a luxurious touch to our stay.” view full review
Exquisite Suite Experience
“Staying in the penthouse suite was a delight, complete with a private hot tub and stunning views, making the night lovely.” view full review
General
No smoking on site
Free Wi-Fi
Car park
Off-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Cycling
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Live entertainment
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Ivey Place High Street,
Swansea,
United Kingdom,
SA1 1NX,
West Glamorgan
Map view
Ivey Place High Street,
Swansea,
United Kingdom,
SA1 1NX,
West Glamorgan
City landmarks
Museum
National Waterfront Museum
1.2
km
Park
The LC
1.0
km
Museum
Swansea Museum
1.0
km
Gallery
Dylan Thomas Centre
1.0
km
Botanical Garden
Plantasia Tropical Hothouse
790 m
Church
Cathedral Church of St Joseph
730 m
Gallery
Mission Gallery
1.2
km
Castle
Swansea Castle
1.9
km
Stadium
Liberty Stadium
2.0
km
Landmark
Swansea Marina
1.9
km
Church
The Collegiate & Parish Church of St. Mary's
640 m
Public Building
Brangwyn Hall
2.2
km
Landmark
Cygnet Distillery
720 m
Shopping Area
The Quadrant
770 m
Landmark
Museum Park
950 m
Landmark
Dylan Thomas Birth Place
2.0
km
Park
Cwmdonkin Park
2.7
km
Nearby
Gallery
Glynn Vivian Art Gallery
290 m
High Street
High Street
320 m
Square
Castle Square
500 m
Pobbles Bay
630 m
Welsh Coastal path
590 m
Prince of Wales Rd
Palace Theatre
300 m
Gallery
Elysium Gallery & Studios
110 m
New Oxford Building Oxford Street
Oxford Street
510 m
Casino
Grosvenor Casino Swansea
320 m
Whiteford National Nature Reserve
910 m
Mall
Parc Tawe Shopping Centre
350 m
Park
Bryn-y-Don Park
960 m
31 The Kingsway
Breakout Live Swansea
580 m
Restaurants
Jack's Kitchen
360 m
5-6 High Street Opposite Argos
The Mardy Inn Gorseinon Swansea
590 m
117 High Street
Cafe Continental
500 m
37 Castle Street
Greek Flavours By Alexanter
680 m
191 Llangyfelach Road Brynhyfryd
Kardomah
670 m
11 Portland Street
The Griffin
140 m
57-58 Wind Street Castle Square
Dough To Go
650 m
Oxford Street Bridgend
Ship Inn
870 m
98-99 Pentreguinea Road
Govinda's
690 m
8 Cradock Street
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5
based on 930 reviews
7.9
7.9/10 based on 3318 reviews
#7 of 23 hotels in Swansea based on Tripadvisor
Charles
United States,
March
2025
8.8/10
The hotel offers a highly convenient location near the train station and shopping areas, making it easy to explore the surroundings. While the room I stayed in was small and needed some more attention to detail, the bed was incredibly comfortable, which made for a pleasant stay overall. The dining experiences for events are commendable, especially with their fantastic buffet offerings. However, some cleanliness issues in the room could be improved.
Rooms
7.0
The room was quite tiny but well-refurbished, although it could use a bit more attention in terms of cleanliness.
Service
9.0
The staff provided a warm welcome and were accommodating throughout our stay, ensuring we had what we needed.
Location
9.0
The location is excellent, just a short walk from the train station and near shops, which adds to the convenience.
Dining
10.0
The buffet for the event was amazing and highly praised by everyone, contributing significantly to the overall experience.
Facilities
9.0
The function rooms were well-equipped for events, enhancing their versatility.
Incredibly comfortable bed
Need for cleaner details
Charles
United States,
January
2025
6.6/10
The hotel has a great location near the train station, making it convenient for travelers. While the rooms offer comfort, the cleanliness could use improvement, with some visible marks and maintenance issues. The dining experience had its highs and lows, with friendly staff but food that didn't meet expectations. Overall, it offers decent value, though not without its drawbacks.
Rooms
6.0
The rooms are comfortable but had some cleanliness issues, including smear marks on the walls and missing parts in the bathroom.
Service
7.0
The service staff were accommodating and pleasant, though responses could be slow at times.
Location
9.0
The location is very convenient, just across from the train station, which makes it easy to access.
Dining
5.0
The dining experience had mixed reviews; while some dishes were enjoyable, others were served cold and lacked proper condiments.
Facilities
6.0
Facilities seemed adequate, but some areas show signs of age and could benefit from maintenance.
John
United States,
December
2024
5.8/10
This hotel has a decent location, being centrally situated close to restaurants and transport options. However, my experience was overshadowed by some cleanliness issues in the room and a dining experience that did not live up to expectations. While the staff service was commendable, the overall value for money left much to be desired given the price point.
Rooms
5.0
The rooms were not as clean as I expected, with issues like toothpaste stains on the mirror and cobwebs in the corners. The room felt cramped, which was disappointing given the hotel's grand branding.
Service
6.0
Service was a mixed experience. While the staff at breakfast were excellent, my initial inquiry about an item left in the room was handled poorly.
Location
9.0
The hotel is very centrally located, making it convenient for accessing the train station and nearby restaurants.
Dining
5.0
The meals were disappointing overall, especially breakfast, which didn't meet the expectations set by the hotel's reputation.
Facilities
5.0
Facilities could use improvement, especially in the cleanliness department and maintenance of amenities.
Jim
United States,
October
2024
5.2/10
My stay at the hotel was quite frustrating overall. While I appreciated the comfortable beds and the delicious breakfast offerings, the room left a lot to be desired. We faced issues with cleanliness and maintenance, which severely impacted our experience. Although the hotel has friendly staff, my concerns about our accommodations were not adequately addressed, which I found disappointing.
Rooms
5.0
Unfortunately, the rooms were not clean upon arrival, with leftover items from previous guests and even broken glass on the bathroom floor. The balcony had issues too, leading to a disruptive experience during our stay.
Service
5.0
The staff was friendly and did their best to assist us, but the response to our complaints was lacking, which overshadowed their efforts.
Location
6.0
The hotel's location right across from the train station is convenient, but it also brought noise and a lack of safety that made me uneasy.
Dining
8.0
Breakfast was a highlight with a good range of options, which I really enjoyed. It definitely made mornings more pleasant.
Facilities
5.0
The amenities were okay, but the hot tub was not well maintained and detracted from the overall experience. Plus, the noise from the generator on our balcony was irritating.
Charles
United States,
October
2024
9.0/10
I celebrated my 10-year wedding anniversary at this hotel, and it was truly a memorable experience! They surprised us with an upgrade to the King Suite, which was luxurious and beautifully set up for our stay. The service was fantastic, with thoughtful touches that made us feel special, such as complimentary cocktails and a lovely welcome gift. However, the area surrounding the hotel felt a bit run down, which slightly detracted from the overall ambiance.
Rooms
10.0
The King Suite was spacious and well-appointed, complete with a hot tub and lovely decor. It was a comfortable and romantic setting for our celebration.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure we had a great experience. They even arranged for room service at our desired time, and it arrived hot and perfectly prepared.
Location
7.0
While the hotel is not far from shops and attractions, the surrounding area felt a bit run down, which may affect some guests' experience.
Dining
9.0
The breakfast was delicious, with a full English breakfast that was one of the best I've ever had. It was expertly cooked and definitely worth trying.
Facilities
9.0
The facilities were great, especially the hot tub which was ready and waiting for us when we arrived, enhancing our stay immensely.
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